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The new economic and demographic reality has sparked a wave of reform based on more efficient, effective and transparent government – and collaboration through shared services has become the central strategy in meeting this new reality. This paper, “Pathways to Transformation,” illuminates the key trends influencing shared services adoption and showcases the different strategies and tactics leaders are taking when moving forward.

Release Date
Tuesday, July 10, 2012


Leadership for a Networked World’s applied research, student innovation challenge, and on-campus summit programs are an initiative of Dr. Antonio M. Oftelie, Innovation Fellow at the Technology and Entrepreneurship Center at Harvard (TECH), part of the Harvard John A. Paulson School of Engineering and Applied Sciences. TECH is a hub for students, faculty, alumni, and government and industry leaders to learn together, collaborate, and innovate. LNW accelerates these efforts by connecting leaders across sectors and developing cutting-edge thought leadership on innovation and organizational transformation.

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