When disruption is the new normal, what does leadership look like? Successful leaders see opportunities to respond in innovative ways, and disruption becomes a catalyst for better business models that guide individuals, families and communities to self-sufficiency.

To harness and share these lessons, Leadership for a Networked World, Accenture, the Technology and Entrepreneurship Center at Harvard and the American Public Human Services Association convened human services leaders for The 2013 Human Services Summit: Leadership in an Era of Disruption. The fourth annual Summit, held at Harvard University in Cambridge, Mass., brought together the world’s premier human services practitioners, Harvard faculty, fellows, and researchers and select industry experts to explore these topics.