A Report from the 2017 Public Safety Summit

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Amidst a turbulent environment, innovative public safety leaders are moving forward to achieve dramatic new levels of capacity and public value. Right now, for example, visionary police chiefs are redesigning use-of-force policy and training to improve crime response and build community trust. Cutting-edge public safety organizations are using social networks, data, and analytics to understand crime patterns and respond proactively to community needs. And inventive policing leaders are collaborating across agencies, jurisdictions, and sectors to co-create solutions to community challenges.

Yet for even the savviest leaders, often the most challenging roadblock on their transformation journey is organizational resistance to change. How do leaders in public safety address this challenge? Skillful leaders realize that driving innovation and change requires not only redesigning organizational structures, systems, processes, and human capital, but also harmonizing organizational culture with new ways of working, collaborating, and producing public value.

To help public safety leaders work through the day's challenging questions, Leadership for a Networked World and the Technology and Entrepreneurship Center at Harvard, in partnership with Mark43, convened The 2017 Public Safety Summit: The Dynamics of Culture and Capacity from April 21 – 23 at Harvard University in Cambridge, Massachusetts. This third annual Summit brought together innovative public safety, justice, and human services leaders, along with leading academics and industry experts, to learn and share ideas on how police chiefs, sheriffs, commissioners, and other officials can not only respond to broadening responsibilities more efficiently and effectively, but also transform their organizations, partnerships, operating models, and cultures to deliver improved policing outcomes and legitimacy.

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