REPORT
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A Report from the 2018 Next Generation Operations Summit

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Abstract

If there’s one commonality in society, it’s the dynamic pace of innovation and change. Fueling this environment are the forces of deepening digital disruption, shifting market boundaries, and growing customer power and choice. Amidst all this one thing is certain – architecting an agile supply chain is a catalyst to shaping a growth agenda.
For chief operating officers and chief supply chain officers (COO/CSCOs), shaping a growth agenda means building supply chains that are robust enough to maintain stability and accountability, but also agile enough to offer choices and delight customers, driving growth. Progress will require a deft hand, as leaders will face fresh challenges in managing multiple business models, freeing up resources to invest in innovation, and creating new ecosystems of suppliers and partners to deliver more customer-centric solutions.
To help next-generation supply chain leaders acquire these new strategies and capabilities, Leadership for a Networked World and the Technology and Entrepreneurship Center at Harvard, in collaboration with Accenture Strategy, convened the 2018 Next Generation Operations Summit: Shaping a Growth Agenda. The summit brought together supply chain leaders to discuss critical issues defining the profession today.


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