Leaders in the public sector have worked hard to respond to the major structural and social challenges of this new era. Facing technological, societal, and political disruptions, they have developed new operating models such as shared services, lean business processes, and cross-jurisdiction collaboration that have made great headway in driving government efficiency.
Yet more ideas and strategies are needed. Changes in the economy, demographics, technology, legislation, and more are forcing leaders to be more creative and collaborative, and to adapt and innovate. They must not only to do more with less, but also build public trust and value.
To address these questions and create an agenda for change, Leadership for a Networked World, the Technology and Entrepreneurship Center at Harvard, and Accenture convened public sector leaders for The 2014 Public Sector for the Future Summit: Creating the Agenda. This first annual Summit, held at Harvard University in Cambridge, Mass., brought together top practitioners, industry luminaries, and Harvard faculty, fellows, and researchers to explore these topics.