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Ten years after the tragic events of 9/11, most U.S. cities still have challenges collaborating and communicating across police, fire, medical, and other first response units. This whitepaper and case study, written by LNW and originally published in 2007 for Cisco Systems Inc., shows how Oakland County MI officials met the cross-boundary communication challenge by aligning policy, programs and technology in order to synchronize planning and response. Using a network-centric approach, Oakland County conducted a large-scale pandemic exercise in which they inoculated more than 12,000 individuals in five hours.

Release Date
Tuesday, July 10, 2007


Leadership for a Networked World’s applied research, student innovation challenge, and on-campus summit programs are an initiative of Dr. Antonio M. Oftelie, Innovation Fellow at the Technology and Entrepreneurship Center at Harvard (TECH), part of the Harvard John A. Paulson School of Engineering and Applied Sciences. TECH is a hub for students, faculty, alumni, and government and industry leaders to learn together, collaborate, and innovate. LNW accelerates these efforts by connecting leaders across sectors and developing cutting-edge thought leadership on innovation and organizational transformation.

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