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Human services leaders are committed to delivering valuable outcomes and measurable impact to those they serve—but it’s never easy. Getting results demands organizational and systemic transformation—from adopting new business models and leadership approaches to leveraging enabling technologies and communicating effectively to stakeholders. This in-depth report, based on the 2012 Human Services Summit at Harvard, combines research, insights and case-based examples to help you move your human services organizations toward greater outcomes and impact.

Release Date
Monday, December 10, 2012


Leadership for a Networked World’s applied research, student innovation challenge, and on-campus summit programs are an initiative of Dr. Antonio M. Oftelie, Innovation Fellow at the Technology and Entrepreneurship Center at Harvard (TECH), part of the Harvard John A. Paulson School of Engineering and Applied Sciences. TECH is a hub for students, faculty, alumni, and government and industry leaders to learn together, collaborate, and innovate. LNW accelerates these efforts by connecting leaders across sectors and developing cutting-edge thought leadership on innovation and organizational transformation.

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