The 2015 Human Services Summit
Emergent Leadership: Turning Ideas into Outcomes
When & Where
October 23-25, 2015
Harvard University | Cambridge, MA

A Report, reflecting on and summarizing the sessions and insights that occured at this Summit, is now available for download.

Download Report

About the Summit

Overview

Today’s human services environment is a turbulent one, comprised as ever of numerous and complex challenges. It also remains an environment ripe for path-breaking innovation and transformation.

Yet as leaders embrace the potential of emerging human services innovations, they come face-to-face with established institutions, business models, systems, and ways of measuring value that raise formidable barriers to adopting new methods.

To help human services officials work through these challenges and set a strategy, the Technology and Entrepreneurship Center at Harvard, Leadership for a Networked World and Accenture, in collaboration with the American Public Human Services Association are convening senior-most leaders for The 2015 Human Services Summit: Emergent Leadership - Turning Ideas into Outcomes. This sixth annual Summit, to be held October 23 – 25, 2015 at Harvard University in Cambridge, Mass., will provide an unparalleled opportunity to learn from and network with the world’s foremost human services practitioners, Harvard faculty and researchers and select industry experts.

The Summit will feature practitioner case studies, ideation sessions and topical workshops designed to help participants lead their human services organizations up the Human Services Value Curve. Summit participants will gain membership to a community of peers and experts, and leave the Summit prepared and poised to capture emerging capacity, but also deliver new levels of outcomes and impact for society, communities, families and individuals.

Who Should Attend?

Summit attendees are senior-level, public-sector executives (CEO, COO, CIO, Secretary, Executive Director, Minister, Commissioner, etc.), who aspire to improve performance in the near term and redesign public institutions for the long term. Regardless of title, all Summit attendees are “Chief Transformation Officers” in practice – leaders who work across traditional boundaries (organizational, jurisdictional, sectorial) to create public value.

Admission & Participation

The Summit is an invitation-only program for senior public sector and higher-education executives. Other applicants will be reviewed and accepted on a case-by-case basis, depending in part on available space. We typically receive more applications than we can accommodate, so apply for your seat as soon as possible. This event is supported by the hosting and collaborating organizations, so there is no tuition fee to attend. Travel and hotel expenses, however, are the responsibility of individual participants.

The Executive Leadership Group

Uma Ahluwalia
Director
Montgomery County (MD) Department of Health and Human Services
Roderick Bremby
Commissioner
Connecticut Department of Social Services
Marc Cherna
Director
Allegheny County Department of Human Services
Carolyn Colvin
Commissioner (Acting)
U.S. Social Security Administration
Susan Dreyfus
President & CEO
Alliance for Strong Families and Communities
Kelly Harder
Consulting Partner, Child Welfare Practice
Change & Innovation (C!A)
Raquel Hatter
Managing Director, Human Services Program
The Kresge Foundation
Kim Hood
Executive Director
Utah Department of Administrative Services
Lynn Johnson
Executive Director
Jefferson County Department of Human Services
Nick Macchione
Director
Health and Human Services Agency, San Diego County, California
Tracy Wareing Evans
President and CEO
American Public Human Services Association

Previous Reports

Purpose, Passion, and Impact for the Future: A Report from 2019 Health and Human Services Summit

Go to Report

What’s foremost on the mind of forward leaning and resolute leaders is igniting the vision and mission for a generative future – one in which services and solutions not only address the complex root causes and barriers to better health and human services outcomes, but also invest in community-driven innovation in order to build the social and economic mobility that help individuals and families to flourish.

This level of purpose, passion, and impact for the future requires courageous leadership. It is imperative for health and human services officials to not only leverage the bold innovations, disruptive business models, and radical breakthroughs that lead to new and better solutions, but also embed the technology, tools, and cultural attributes which lead to creativity, agility, and adaptability. And urgently, leaders must address challenges and opportunities that can make or break progress including: How do we intentionally put the “person at the center” of human services? How will we strive to achieve equity in opportunity and outcomes? How can we invest “upstream” and “downstream” via the social determinants of health and two-generation solutions?

To help leaders answer these questions and chart a path for the future, Leadership for a Networked World and Accenture, in collaboration with the American Public Human Services Association, convened senior-most leaders for the 2019 Health and Human Services Summit: Purpose, Passion and Impact for the Future held at Harvard University in Cambridge, Massachusetts. The Summit provided an unparalleled opportunity to collaborate, learn and network with the world’s foremost health and human services practitioners, Harvard faculty and researchers, and select industry experts. Summit participants gained also membership to a community of peers and experts and left the Summit with actionable steps to build generative solutions that achieve better outcomes and more equitably for the individuals, families and communities they serve.

Creating the Future of Outcomes and Impact: A Report from 2017 Health and Human Services Summit

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Challenging and uncertain times have always been a catalyst for looking at problems in novel ways, inventing fresh solutions, designing new organizations, and delivering better results and value. Now is no different. For leaders in health and human services, today’s challenges are bringing an unparalleled opportunity to create the future of outcomes and impact.

Creating a better, brighter, and more impactful future will require developing new forms and new levels of outcomes for individuals, families, and communities. This form of change and innovation will increasingly require health and human services leaders to build a “generative ecosystem” – a set of interconnected organizations, machines, and services that can coproduce new solutions that address and solve the root causes of individual, family, and community health and human services challenges.

Catalysts for Generative Outcomes: A Report from 2016 Health and Human Services Summit

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What does the future of health and human services look like? Where can we see glimpses of the future? How will we scale up promising innovations to achieve our vision?

Even with all the positive examples of progress and innovation in knitting together services, more work must be done to envision and build the ecosystem of organizations that can work together to design and deliver solutions that address the root causes of individual, family, and community health and human services challenges.

Emergent Leadership: Turning Ideas into Outcomes: A Report from 2015 Human Services Summit

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The question of how to achieve the potential of new ideas and business models is critically important in human services, given the powerful emergence of innovations such as Pay-for-Success and Social Impact nancing, collective impact strategies, executive functioning science, evidence-based service design, two-generation interventions, and many more capacity-building and outcome-driving ideas.

To help human services leaders acquire these skills and strategies, the Technology and Entrepreneurship Center at Harvard, Leadership for a Networked World and Accenture, in collaboration with the American Public Human Services Association, convened senior leaders for the 2015 Human Services Summit: Emergent Leadership – Turning Ideas into Outcomes.

The Dynamics of Convergence: A Report from 2014 Human Services Summit

Go to Report

To move forward, human services leaders must examine and appreciate how the dynamics of convergence will play out now and in the future. Based on insights from previous summits and research, we can forecast greater alignment and new partnerships between health and human services, education, workforce, and public safety to create pathways to community well-being.

To help leaders examine convergence dynamics and build capacity for the future, the Technology and Entrepreneurship Center at Harvard, Leadership for a Networked World, and Accenture, in collaboration with the American Public Human Services Association, hosted The 2014 Human Services Summit: The Dynamics of Convergence. This fifth annual Summit brought together the world’s foremost human services practitioners, industry experts, and Harvard faculty and researchers to explore these topics.

Leadership in an Era of Disruption: A Report from 2013 Human Services Summit

Go to Report

When disruption is the new normal, what does leadership look like? Successful leaders see opportunities to respond in innovative ways, and disruption becomes a catalyst for better business models that guide individuals, families and communities to self-sufficiency.

To harness and share these lessons, Leadership for a Networked World, Accenture, the Technology and Entrepreneurship Center at Harvard and the American Public Human Services Association convened human services leaders for The 2013 Human Services Summit: Leadership in an Era of Disruption. The fourth annual Summit, held at Harvard University in Cambridge, Mass., brought together the world’s premier human services practitioners, Harvard faculty, fellows, and researchers and select industry experts to explore these topics.

In Collaboration with

Accenture is a global management consulting, technology services and outsourcing company, with more than 323,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful organizations, Accenture collaborates with clients to help them become high- performance businesses and governments. The 2015 Human Services Summit is developed in collaboration with Accenture. Find more information on Accenture’s human service thought leadership at www.accenture.com/publicservice.Air Jordan IV 4 Shoes

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