The 2018 Next Generation Operations Summit
Shaping a Growth Agenda
When & Where
June 13-15, 2018
Harvard University | Cambridge, MA

A Report, reflecting on and summarizing the sessions and insights that occured at this Summit, is now available for download.

About the Summit


If there’s one commonality in society, it’s the dynamic pace of innovation and change. Fueling this environment are the forces of deepening digital disruption, shifting market boundaries, and growing customer power and choice. Amidst all this one thing is certain – architecting an agile supply chain is the catalyst to shaping a growth agenda.

For chief operating officers and chief supply chain officers (COO/CSCOs), shaping a growth agenda means building supply chains that are robust enough to maintain stability and accountability, but also agile enough to offer choices and delight customers, driving growth. Progress will require a deft hand, as leaders will face fresh challenges in managing multiple business models, freeing up resources to invest in innovation, and creating new ecosystems of suppliers and partners to deliver more customer-centric solutions.

To help next generation supply chain leaders acquire these new strategies and capabilities, Leadership for a Networked World and the Technology and Entrepreneurship Center at Harvard, in collaboration with Accenture Strategy, are convening the 2018 Next Generation Operations Summit: Shaping a Growth Agenda to be held June 13 – 15 at Harvard University in Cambridge, Massachusetts.

At the 2018 Summit, participants will learn about and share best practices on shaping the supply chain of the future. In particular, the Summit will look at the challenges and opportunities via:

  • Leadership - How can supply chain and operations executives work across the c-suite to shape the business and translate customer insights into a competitive advantage?
  • Strategy –What new methods enable Customer Centricity and incubate disruptive business models that will fuel future growth while optimizing the supply chain?
  • Technology – Where can big data science and analytics, including artificial intelligence techniques such as machine learning and deep-learning,digital tools and platforms such as artificial intelligence, machine learning, and predictive analytics bring newfound agility and insights to operations?
  • Human Capital – In a digital world, what capabilities will people and teams require? And how can leaders cultivate a culture of innovation that becomes an enabler of creativity and progress?

Who Should Attend?

The Summit is an invitation-only program designed to develop the next generation of chief operating and/or supply chain officers. Participants in the program are senior-level team members designated by the COO/CSCO of their respective firms, and current COO/CSCOs from the world’s most advanced companies, sharing innovative cases.

Admission & Participation

Participation is limited to chief operating/supply chain officers and/or their designees. All other applicants will be reviewed and accepted on a case-by-case basis, and according in part to space availability and cohort composition. This event is supported by the hosting and collaborating organizations, so there is no tuition or fee to attend. Travel and hotel arrangements, and related expenses, are the responsibility of individual participants.

Stan Deans
President of Global Logistics and Distribution

Marc Engel
Chief Supply Chain Officer

Peter Kraemer
Chief Supply Officer
Anheuser-Busch InBev

Hans Melotte
Executive Vice President, Global Supply Chain

Colin Nelson
Chief Supply Chain Officer
Walgreens Boots Alliance

Meredith Stevens
Vice President, Strategy & Deployment
Johnson & Johnson

Previous Reports

In Collaboration with

Accenture Strategy operates at the intersection of business and technology, combining deep industry expertise, advanced analytics capabilities and human-led design methodologies that enable clients to act with speed and confidence. By identifying clear, actionable paths to accelerate competitive agility, Accenture Strategy helps leaders in the C-suite envision and execute strategies that drive growth in the face of digital transformation. For more information, follow @AccentureStrat or visit

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